❓ Frequently Asked Questions (FAQ)

🛍️ 1. What products do you sell?

We offer a wide range of trending products including gadgets, kitchen tools, fitness equipment, toys, personal care items, garden products, and home decor.

🚚 2. How long does delivery take?

Orders are usually delivered within 5–10 business days depending on your location.

📦 3. How can I track my order?

Once your order is shipped, you will receive a tracking link via email to monitor your order status.

💳 4. What payment methods do you accept?

We accept:

• UPI
• Debit/Credit Cards
• Net Banking
• Cash on Delivery (COD) (if available)

🔄 5. Do you offer returns or refunds?

Yes, we offer returns or replacements in case of:

• Damaged product
• Wrong item received

📌 You must contact us within 48 hours of delivery with an unboxing video.

❌ 6. Can I cancel my order?

Yes, you can cancel your order before it is shipped.
Once shipped, cancellation is not possible.

📧 7. How can I contact support?

You can email us at:
supportzorrvia@gmail.com

We respond within 24 hours.

🌍 8. Do you ship internationally?

Currently, we ship within India only.

⚠️ 9. What if my order is delayed?

Sometimes delays can happen due to high demand or logistics issues.
Please allow a few extra days or contact our support team.

🔐 10. Is my payment secure?

Yes, all payments are processed through secure and encrypted payment gateways to ensure your safety.